Hello, this is Tada.
Tada strives to provide comfortable transportation for everyone. For faster and smoother travel, Tada users should also check the calling etiquette below :)
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Please call a place where the vehicle can stop and enter.
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It is difficult for vehicles to stop at one-way streets, bus stops, etc. To ensure smooth boarding, please call a location where the vehicle can stop.
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Tada is an 11-seat RV vehicle, so it may take a long time to enter an alley that is too narrow. For quick boarding, please call a location where the vehicle can enter.
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Please prepare for boarding in advance to ensure smooth travel.
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We will guide you through push notifications from vehicle dispatch to arrival at the departure point. It is difficult for the vehicle to stop for a long time, so please prepare in advance at the departure point to ensure smooth travel.
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If you do not get on board within 5 minutes without contacting the driver, it will be considered a no-show and the ride may be canceled and a cancellation fee will be charged.
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The driver may refuse boarding.
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If you board with your pet without a carrier, the driver may refuse boarding. The driver or the next user may have severe allergies, and a car wash fee will be charged if the car is seriously polluted.
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Unwrapped food may spill even upon light impact, so for safety and cleanliness, please refrain from bringing in unpackaged food.
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Please refrain from calling for the sole purpose of transporting or carrying excessive loads that could damage the vehicle.
Tada strives to provide comfortable vehicles and friendly driver service, and to this end, we are implementing a mutual evaluation system based on the principle of etiquette between drivers and customers.
If the above provisions are violated, the driver may give the customer a negative evaluation, and if negative evaluations accumulate, the use of Tada services may be restricted.
For a comfortable and safe trip for everyone, please be sure to follow etiquette when using Tada.
Thank you.
Dream of Team Tada.