Hello, this is Team Tada.
We apologize for any inconvenience caused due to an unexpected accident.
We would like to inform you that an accident has been reported, and the Tada team will contact you directly after checking the details.
Before contacting us, we will provide you with the following accident-related information required at the scene.
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The trip you are currently on will be canceled immediately without charge.
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If the accident is minor and there is no difficulty in driving, you can continue to travel in your current vehicle and travel is free.
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If you are in a situation where you need to apply for insurance, please stay at the scene of the accident to ensure a smooth process. If you are not on site, it may be difficult to verify information and processing may be delayed.
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If you have a passenger, please also stay at the scene.
The Tada team always prioritizes user safety and will do its best to handle accidents for both users and drivers.
If you have any inconveniences or questions, please contact the customer service center at any time.