[ Tada Next ] Accident occurred while boarding
- If an accident is reported by the driver, the monitoring department will confirm it and provide the necessary accident-related information immediately at the scene.
- If you are in a situation where you need to apply for insurance, please stay at the scene of the accident to ensure a smooth process. If you are not on site, processing may be delayed due to difficulties in verifying information.
- If you have a passenger, please also stay at the scene.
Please understand that on-site accident reporting may take some time, and we ask for your cooperation if your personal information is needed for a smooth filing process.
There are some limitations in intervention such as direct insurance filing through Tada's platform, but we will do our best to provide guidance. If there are any shortcomings in the processing process, please contact the customer center at any time.