Help

[Additional Service]

• [Additional service] I need a car seat
• [Additional service] I would like to meet a designated driver.
• [Additional Service] Request additional waiting time

[Benefits]

• [Benefits] What is credit?
• [Benefits] I’m curious about how to use credits/coupons
• How to apply coupons and precautions

Reservation Service

• [Reservation Service] What is General Reservation?
• [Reserved Service] General Reservation Fare Policy
• [Reservation Service] What is Time Reservation?
• [Reserved Service] Time Reservation Fare Policy

Member Information

• [Member Information] Login information is required
• [Member Information] I want to withdraw my membership

Fees/Payment

• [Fees/Payment] The fee was higher.
• [Fees/Payment] I want to register a payment card
• [Fee/Payment] The fee has been paid twice (provisional approval)
• [Fees/Payment] Fee payment failed
• [Fees/Payment] I would like to receive a receipt
• [Fees/Payment] What are the costs in case of vehicle contamination or damage?

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Cancellation Fee

• [Cancellation fee] Payment was made even though I did not board the flight (real-time call)
• [Cancellation fee] Payment was made even though I did not board the flight (reservation service)
• [Cancellation Fee] I’m curious about the premium van cancellation fee.

Demonstration

• [Scope of Use] Can I ride Tada in Gyeonggi and Incheon?

Additional Service

• [Additional Service] What kind of service is Prime Calling?

Premium van

• [Service Scope] What is Premium Van?
• [Scope of use] Is premium van available here too?
• [Scope of Use] Is there an additional charge when using the premium van?
• [Scope of use] Premium van reservation compensation
• [Scope of Use] Premium Van Frequently Asked Questions
• [Fare/Payment] Premium Van Fare Policy

Airport Transfer

• What is an airport transfer?
• [Fee/Payment] Airport transfer fee
• Airport transfer cancellation fee

Time reservation

• [Reservation Service] What is Time Reservation?
• [Reserved Service] Time Reservation Fare Policy

[TADA Reservation Service]

• [Reservation Service] What is General Reservation?
• [Reserved Service] General Reservation Fare Policy

TADA Passport

• [Benefits] What is Passport Membership?
• Tada-Soka account connection information
• Information regarding subscription (regular payment) and cancellation
• Passport Subscription Discontinuation Notice

TADA Credit

• [Benefits] Under what circumstances is credit accumulated?
• [Benefits] How do I use credit?

Key service information

• What kind of service is Tada?
• How to use pre-call
• [Scope of use] I want to sing it to someone special on my behalf!
• Tada Booking cancelation fee policy
• [Payment/Fees] Are there any fees if I cancel or cannot board?
• [Lost and Found] I left something in the car.

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Boarding policy

• wear seat belt
• Rate your drivers
• [Boarding policy] Pet boarding
• Infant Boarding
• Unreasonable loading is not allowed
• Restrictions on eligibility to use Tada

TADA Member Information

• [Member Information] Account information change and personal information processing policy
• [Member Information] I want to withdraw my membership

TADA Fees/Payment

• [Fees/Payment] Change payment card
• [Fee/Payment] I’m curious about the Tada usage fee.
• [Driver] I want to give a service tip.

Accident while moving

• [Lost and Found] I left something in the car.
• [Emergency] An accident occurred while boarding.
• [Report] There was an inconvenience while using the vehicle or with the driver!
• [Emergency] I got into the wrong car.

TADA Next

• [Scope of Use] What is ‘Tada Next’?
• [Scope of use] Tada Next Service Guide
• [Scope of use] How to use Tada Next
• [Scope of use] Tada Next usage fee
• [Accident] Tada Next accident occurred

Tada Lite

• [Scope of use] What is ‘Tada Light’?
• [Scope of Use] Tada Light Service Guide
• [Scope of use] I’m curious about how to call Tada Light.
• Tada Light usage fee (Seoul area)
• Tada Lite Accident Occurrence
• [Other] User notice (temporary taxi driver qualification operation)

TADA Plus

• [Scope of use] I’m curious about how to use Tada Plus
• [Scope of use] Tada Plus service guide
• [Scope of Use] How do I use Tada Plus?
• [Scope of use] Tada Plus usage fee
• [Accident] Tada Plus accident occurred

VIP VAN

• What is ‘Airport Transfer’?
• [Airport transfer] VIP VAN regional rates and information
• [Airport transfer] Detailed information on VIP VAN baggage regulations
• [Airport transfer] VIP VAN reservation change and cancellation information
• What is ‘time charter’?
• [Time reservation] How to use VIP VAN Tada reservation service

See all 10 articles