If the customer cancels or does not board while using the real-time calling service, a fee will be charged as follows.
1. Cancellation fee
If the call is canceled after 2 minutes from the time the vehicle was dispatched, a cancellation fee will be charged. Charged.
- Tada Next: 3,000 won
- Tada Plus: 3,000 won
- Tada Light: 1,000 won
※ However, a cancellation fee will be charged only if there is a difference of more than 5 minutes between the vehicle's estimated arrival time and the actual arrival time in a real-time call. Exempted.
2. Non-boarding fee
If the vehicle arrives at the location called by the customer and does not board the vehicle within 5 minutes, dispatch may be canceled and a non-boarding fee will be charged.
- Tada Next: 4,000 won
- Tada Plus: 5,000 won
- Tada Light: 2,000 won
If boarding is delayed, please request additional waiting time or contact the driver and board as soon as possible.
- Additional waiting time Request function Take a look
※ If boarding is not possible due to the member's circumstances, such as excessive baggage, a cancellation fee may be charged. Check the Tada boarding policy. Please.