This is a service that calls taxis on behalf of customers who want to take a taxi at businesses such as hotels and hospitals.
Therefore, non-member customers who do not have the Tada app installed can also board, and similar to loitering sales, you can check the destination directly with customers boarding on site and pay the fare at the T-money terminal.
[Usage]
- For non-member on-site payment calls, the color of buttons, etc. is overall displayed in purple.
- If the destination is not displayed when the customer boards, ask for the destination and enter it directly in the app.
- Important!! When moving, you must press Start to calculate the fare.
- When the operation ends, After all operations on the Tada app have ended, Be sure to check and pay the fare through the T-money terminal.
1. [Tada App]Purple on-site payment call Accept → 2. [Tada App] Click the button to move to customer boarding location → 3. [Tada App] Arrival at call destination → 4. [Tada App] Click the ‘Notify customer of arrival’ button → 5. [Tada App] Customer boarding → 6. [Tada App] Confirm destination to customer → 7. [Tada App] Navigation destination or waypoint search → 8. [Tada App] Arrival at destination → 9. [Tada App] Click the ‘Pay Fee’ button → 10. [Tada App] Click the ‘Pay for Terminal’ button → 11. [T-money terminal] Click to check Tada fare → 12. [T-money terminal]Check fares and tolls automatically settled on the T-money terminal →13. [T-money terminal] Insert card into or tag card to pay → 14. ‘End driving’ in [Tada app]
-
- If the fee cannot be confirmed on the T-money terminal, please proceed with manual payment.
[Note]
- Using companies such as hotels and hospitals call Tada on a separate screen rather than the Tada app, and the customer infers the dispatch status through a text message (if the customer provides a number) rather than through the Tada app.
- If the passenger does not provide a phone number, the contact information of the person in charge at the hotel, hospital, etc. is provided.
- If an item is lost, please contact us using the contact information provided in the app. If it is difficult to connect with the customer, please keep it for 7 days and discard it after 7 days if we do not hear from you!
- If the platform fee through T-money is not settled properly, the Tada team may charge the platform fee separately. (e.g. cash payment, manual payment, etc.)
[On-site payment call operation sequence]
* Buttons are displayed entirely in purple.
* Please inquire/confirm the customer's destination directly and then click start driving.
* If you do not click Start Driving, the fare will not be calculated.
* After arriving at your destination, click Pay to check the fare and click to pay via terminal.
* When entering within 100m of the destination "After arriving at the destination, please ask the customer to pay through the terminal" A voice guidance is heard.
※ Caution: Please note that voice guidance will not be provided for calls without a destination.!
* Click Tada fare inquiry on the T-money machine.
* The Tada fee will be displayed on the T-money terminal. Please check the displayed fee before proceeding with payment.
* Please pay with your card or cash.
* If you cannot check the fee on the T-money terminal, please use cash or manual payment.
* After paying the fee at the T-money terminal, check payment completion and click End operation.
[Cautions]
If you pay by manual payment using a card terminal without checking the rate, or if you pay in cash, the Tada team may charge a separate platform fee. Unless there is an unavoidable reason, Be sure to press the Tada fee inquiry button on the card terminal and then proceed with payment.
[How to set up on-site payment call (direct payment)]
* Enter drawer menu -> My Information -> On-site payment call settings
* On-site payment call settings on/off