Hello, partner. This is the Tada team.
To support Tada partners' more efficient operation and provide a predictable business environment, we are pilot introducing a call card destination exposure service.
This pilot service was decided to help partners manage their routes, reduce idle times, and increase overall driving satisfaction. Please check below for details.
✅ What is a call card?
- This is the screen to check call information when dispatching a real-time call.
✅ Major changes Matters
- Existing: Only ‘origin point’ information is exposed before accepting the call
- Change: Simultaneous exposure of 'origin' and 'destination' information before accepting a call
✅ Key points at a glance
- Improved operation efficiency: It becomes possible to perform efficient calls tailored to the partner's current location and driving route.
- Predictable operation: Provides a more stable business environment by recognizing the destination in advance.
- Pilot service operation: This function will be advanced based on field data through a pilot operation period.
✅ Implementation Schedule
- 2026 April 7 (Tuesday)
❗️ Partner Compliance
- As this function was introduced for the convenience of our partners, we ask for your cooperation so that the overall dispatch success rate does not decrease due to excessive screening of calls from specific areas.
- After implementing the pilot service, if it is determined that it is difficult to maintain order in dispatching according to the monitoring results, we would like to inform you that the continuation of the function or the usage policy may be changed.
Thank you.