Hello, partner
This is the Tada team.
The standby fee additional service function, which was previously applied only to real-time calls, has been updated to the reservation service
[What is the reservation service waiting fee additional service?]
- This is an additional service where you are charged for the additional time you wait after arriving at the departure point from the reservation call.
- (Additional waiting fee is 3,000 won per 10 minutes, waiting can be up to 60 minutes)
[Main app screen]
Notification when a customer 'requests waiting time' in the app after arriving at the departure point Display
※ The additional waiting time is at the partner's option, and if you do not refuse, it will be canceled after 8 seconds. It is automatically accepted.
If the additional waiting time is accepted, it is displayed at the top left of the screen
- You can check the elapse of the additional waiting time .
A pop-up appears after 60 minutes of additional waiting time. Exposure
- If you cancel dispatch after waiting for up to 60 minutes, a cancellation fee + waiting fee will be charged.
[Cancellation of dispatch after 60 minutes of additional waiting time
When canceling dispatch after waiting for 60 minutes, you can check the cancellation fee and additional service fee on the operation history screen
- There is.
[When the operation is completed after the additional waiting time]
Pay the fare after completing the operation normally You can check the waiting time fee (additional service) on the screen
- Additional service fee. There is.
Operation history upon completion of operation after additional waiting time has elapsed You can check the operating fee and additional service fee on the screen
[Be sure to check Please!]
- After accepting the request for additional waiting time, if the partner cancels the dispatch within the additional waiting time, 7-day reservation suspension and cancellation fee penalty will occur, and the customer may be charged a cancellation fee and waiting fee. None.
- There is no disadvantage to the partner even if the request for additional waiting time is rejected due to problems such as parking.
- However, if the request is not rejected within 8 seconds after the request notification is displayed, it will be automatically accepted.