(24.07.09 - Change in numbering method)
Hello. Partner
This is the Tada team.
In order to improve the efficiency of partners' airport movement and operation, a function that displays the waiting order and waiting time of my vehicle and other vehicles when entering the airport on January 29, 24 (Monday) Update will be updated.
Please refer to the details below for detailed app screens and contents.
[App screen]
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When entering the airport
- The “You have entered the airport” voice guidance is displayed through the overlay along with your waiting turn number.
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Check turn number after entering the airport
- Three-line menu at top left -> You can check it in My Waiting Order.
- Top of call reception screen -> You can check the waiting order by nudging
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My waiting order details page
- My standby number is automatically updated every minute.
- You can check your waiting order and the waiting time of other vehicles.
- Displays information about vehicles waiting in the same area.
- Incheon Airport or Gimpo Airport
[Airport waiting order assignment method] - 24.07.08
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Waiting order assignment method
- Before change: Based on the time of entering the waiting area (including both rest and reception)
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After change: Based on accumulated reception time after entering waiting area
- Even if you enter the airport late, if your reception time increases due to a long break in the previous turn, the turn number is adjusted upward.
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Detailed example
- Partner A: Enter turn number 3 / 1 hour reception time + 30 minutes rest
- Partner B: Enter with turn number 4 / Reception time 1 hour 5 minutes
- Partner B's turn number has been adjusted to 3 due to increased cumulative reception time.
[Airport waiting order important notes] - 24.07.08
- Sequence numbers are assigned in the order in which you entered the waiting area.
- After entering the waiting area, the sum of all 'times when call reception is on' is displayed as the waiting time.
- Only vehicles that have entered the waiting area are displayed, and vehicles that have not left or are within 5 minutes of leaving are shown.
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If you are unable to accept a call, you may not be dispatched even if it is your turn.
- Rest, operation (scheduled to get off), departure (within 5 minutes), call stop, destination/work-out call, etc.
- When you leave work, you are excluded from the turn number.
- If the waiting time exceeds the maximum of 12 hours, you may be excluded from the number.
- The waiting order includes all Next/Plus/Light vehicles. Dispatches may be made depending on the customer's call selection options.